Avoid Scams during Medicare’s Open Enrollment Period

Looking to make changes to your Medicare coverage? Now’s the time: Medicare’s Open Enrollment Period started October 15 and goes until December 7. But as you compare your coverage options, keep an eye out for scammers — they know about Open Enrollment, too.

Scammers often pretend to be from Medicare, or connected to Medicare, to try to steal your money or personal information. They might contact you and say they need your Medicare, bank account or credit card number for your “new” Medicare card. That’s a scam — Medicare sends its cards to you automatically for free.

Scammers might also say they need your Medicare number for a “medical equipment claim” you don’t remember making. That’s a scam, too. They want to file fake claims using your Medicare number.

Stay clear of these and other Medicare scams during Open Enrollment, and any other time:

1. Don’t give personal information to someone who contacts you unexpectedly and claims to be from Medicare. Medicare will never unexpectedly call, email, text, or message you on social media to ask for your Medicare, Social Security, or bank account numbers. They also won’t try to sell you anything or tell you to pay for your Medicare card. That’s always a scam.
2. Don’t trust your caller ID. Your caller ID might show Medicare’s name or phone number, but caller ID can be faked. It could be anyone calling from anywhere in the world.

If you think a call might be real, hang up and call 1-800-MEDICARE (1-800-633-4227) to check. – Federal Trade Commission Report